Sales and Marketing Performance Blog

Channel Enablement - Visual Storytelling Centrify Case Study

Posted by Mark Gibson on Mon, Nov 05, 2018

Storytelling, Visual Storytelling and asking insightful questions are three of the most important skills for all customer-facing professionals for learning, retaining and engaging buyers in conversation around their issues. They are equally important for conveying your story to prospects and customers in a way that makes an impact on them and that they are likely to remember.

At Centrify, we developed 6 whiteboard stories during my tenure and innovated in the capture and delivery with each new story.

The following 8-minute video case study produced with my former colleague Brian Krause, highlights the use of various visual storytelling techniques at Centrify to accelerate learning in channel enablement. We used the identical method for training direct sales teams at new hire and in ongoing field training.

channel enablement webinar v3

We developed a whiteboard story to capture our Zero Trust story. This story encoded a best practices "Challenger" engagement script, diagnostic questions, objection handling, a customer "Who-we've-helped" story and consequences of not changing. In the workshop, we innovated on the ways of roleplaying the story using a whiteboard story with a script, a whiteboard animation and a visual confection.

In the 1-hour workshop, channel sales reps drew, read, observed, role-played and were actively immersed in the story for 10 repetitions.

We have run training workshops with 25 partners in the past 4 months and the deal registrations on the back of the training have set new records.

Topics: visual storytelling, story, whiteboard storytelling

Subscribe to Our Blog

The B2B Buying Process Sales Guide 

The B2B Buying Process; why you need to understand it and how to facilitate transitions with the buyer through the process.

buyers_journey_cover

Click on the image or on this link to download the B2B Buying Process Sales Guide

Selling Disruptive Technology?

Get the new eBook update from the authors of "Why Killer Products don't Sell"

impact-1

This new 20 page eBook is a primer for entrepreneurs, executives and investors in early stage technology companies. 

Sales and Marketing Alignment eBook

SMA eBook iconSalespeople are struggling to effectively engage buyers across the buying cycle from after they say hello. This eBook explores messaging alignment principles and uses a new content delivery platform to assist in the message capture and delivery process.

The Quick and the Dead

An inbound lead is as cold as a mother-in-law's kiss after 1 hour.
Responsiveness is the new competitive advantage in selling. Download the WittyParrot eBook to learn how.

speed in sales

Connect on Social Media

Popular posts

Categories