Sales and Marketing Performance Blog

Plumbing Supplies Industry Marketing - in the toilet

Posted by Mark Gibson on Sun, Oct 10, 2010

During recent bathroom renovations I had cause to research the alternatives to replacing the wall-mounted toilets in our 1960's California Ranch style house and became aware that some kohler wallmount toiletindustries are way behind the curve in reaching consumers around their interests and needs vs. the traditional approach of advertising their products...the plumbing supplies industry for example.

As a consumer who may only buy a handful of toilets in a lifetime, I'm not someone that is likely to follow the Tweets of a toilet manufacturer, nor am I likely to become a fan of the Kohler facebook page. (Herb Kohler makes great toilets and bathroom-ware btw and he owns fabulous Dukes golf course in St Andrews, where I am a member–the 9th green of the Dukes seen below). 

The Dukes Couse St Andrews

Nor am I interested in reading ads about toilets in home improvement magazines.

What I am interested in right now and only now, is in replacing my old wall-mounted toilets. What I can tell you after a little research is that the quality of some popular wall mount replacement toilets is very suspect according to comments from the community on Terry Love's Plumbing and Remodel Website....but I cant tell you much else.

The marketing of plumbing supplies, like the marketing of fibreglass swimming pools (Marcus Sheridan at Riverpools and Spas is an exception) and traditional marketing in hundreds of other small and large scale industries is ripe for transformation and there is a tidal-wave of opportunity for early adopters of new Inbound Marketing methods to reach consumers who are looking for their products right now on the Internet.

Consider the plumbing supplies business. I'm interested in replacement toilets and topics relevant to replacing the toilets right now and I'm not going to use the Yellow Pages; I'm going to run Google searches (like 90% of the population) to ascertain the following:-

  • local authority permits requirements for toilet replacement
  • alternatives to wall mounting and what's required
  • costs associated and plumbing required for wall to floor conversion
  • feedback from others who have replaced these 60's icons
  • best performing low-flow toilets
  • toilets that don't sound like Concord taking off when flushed
  • brown water recycling–coming to a home near you sooner than you think if you live in arid areas.
  • toilets that will be easier for my aging parents to use
  • pros and cons of dual-flush systems
  • pressure flush vs. gravity

When I have the information I need to make a decision about the best alternatives I will have spent time on suppliers Websites and if the advice is good, may have developed a litte trust; then I will go shopping online and shop for the best prices and most convenient service location and perhaps buy from the supplier I trust. (My wife on the other hand will go to the plumbing store and look and ask to see what's available).

So there you have an opportunity if you are a plumbing supplies company or running a plumbing business.

If you create a blog attached to your Website and write regularly about the things people in your community want to do with your products and the problems they have or questions they want answered and you optimize these posts so they get found by Search Engines, you will create a legacy of relevant ideas on the Internet that will continue to attract customers for many years.

Terry Love's articles date back to 2004 and they are still bringing in visitors today. (A facebook page and a Twitter account does not translate to instant inbound marketing success.)

Need help getting started? We can help you transform marketing in your business whether you are in architectural salvage, plumbing supplies, the golf business, selling wine or developing the next great cloud computing innovation. The principles are the same and the Inbound Marketing-Sequence of Events is the same regardless of the industry.

Follow the link if you would like to discuss Inbound Marketing and how it could help make marketing easier for your business.

Topics: inbound marketing, messaging value

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